Is Hippe Girls trustworthy? Reviews and trustmark

Patrizia Siebke

5/5/2021

Everything is great, the selection has a lot of choices, and the shipping time is super fast. However, I have now ordered 3 pairs of earrings for my daughter that she loses after just 1 day because the closures don't hold well. They are dangle earrings.

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Jolanda Brakels
5/6/2021
Great products and fast delivery.
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Moniek van der Schelling
5/6/2021
Good service and very nicely packaged.
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How would you rate Hippe Girls?
Erna Dielhoff
5/5/2021
Package carefully wrapped, nice sticker, beautiful box!
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Ineke De Quartel
5/5/2021
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5/5/2021
fast delivery
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Patrizia Siebke
5/5/2021
Everything is great, the selection has a lot of choices, and the shipping time is super fast. However, I have now ordered 3 pairs of earrings for my daughter that she loses after just 1 day because the closures don't hold well. They are dangle earrings.
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Response by Hippe Girls
Good afternoon Patricia, It's such a shame that you are dissatisfied and have given us a negative review, especially since you are one of our regular customers and are familiar with our products. If there is anything, feel free to email us, and we would be happy to assist you. It's always unfortunate when earrings get lost. The last order was a pair of snap hoop earrings with hearts. Did she lose one of those? You haven't ordered the snap hoop earrings from us before, yet you mentioned in your review that you ordered 3 pairs of these earrings? These snap hoop earrings have a sturdy closure that clicks shut. The post of these earrings clicks against the earring and doesn't go anywhere. This makes the earring super safe. If they happen to get caught on something, they will pop open and won't be pulled out of the ear. These snap hoop earrings and earrings with a hinge closure are actually the types of earrings where the chance of loss is really minimal; you were just really unlucky to lose one of these. When getting dressed and undressed, it can happen that they get caught on clothing, and then they pop open. If you don't notice it, you can indeed lose them, which is really unfortunate. After getting dressed, sleeping, or drying off, it's always a good idea to check if the earrings are still securely closed. The ladies can feel this themselves, especially with these earrings, it's extra clear. When I brush my daughters' hair, I always check the earrings and the holes to make sure everything is still secure and that the hole isn't irritated. If you'd like, you can send us an email, and we can send you a nice discount code to perhaps alleviate your disappointment. Have a nice day and warm regards, Gwendola
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