Spiegelpracht

Clear and good service and delivery.

Personal contact is excellent. Customization on order is no problem. More than excellent service.

Good service, wide selection, good prices.

Good service! The contact went smoothly.

Good delivery, well packaged.

I think the web shop needs to do a much better job when it comes to refunds for customers. Today is February 12, and I have been waiting since December 21, 2019, for a refund of 105 euros. I need to get that money back because I couldn't have all the requested options in my mirror. Despite sending at least one email or making a call every week, I still haven't received my money back. Firstly, I did not get the mirror I wanted, for which I paid a lot of money, but rather a poor imitation of it, and secondly, I am not getting back the money I paid for the options that were not delivered. It is outrageous! Last week, I emailed that if I did not have the amount in my account by the beginning of this week, I would involve the ombudsman. Tomorrow, I will take action on that. It is very unfortunate that I have had to invest so much time and effort into this.