Regular monitoringL.B.
It naturally takes a little while for our direct payment from a Belgian account to appear in a Dutch account, especially if there’s a weekend in between. However, it really isn’t necessary to remind us about this payment 5 times. Once with 2 emails in a row, and then again with 3 emails in a row, each just a few minutes apart. While this may be automated, it was a bit too eager. As for the product: 2x5 aluminum pots for a 100ml wax warmer: the pots fit. 5 pots were completely intact. The other 5 were flattened on the side during shipping. I had to reshape them back to their proper form. The packaging was either not sturdy enough, or someone may have sat on it; that could also be the case...
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