Is Napoleonbestek.nl trustworthy? Reviews and trustmark

T.R.C. Dezentje

8/22/2025

Looks beautiful and is great cutlery. But... it is very unsuitable for the dishwasher and not suitable for hand washing either. The connection between the handle and the knife (the same goes for the fork) has a beautiful decoration but is as leaky as a sieve. Water gets trapped in it. After hand washing, you really have to shake the cutlery vigorously to get rid of the moisture. Not hygienic, not convenient. So this cutlery is unsuitable. What a shame!

Translated with AI

Ted Eindhoven
8/31/2025
Manal zijderveld-Elwakeb
8/29/2025
How would you rate Napoleonbestek.nl?
C v D
8/29/2025
Fast delivery, beautifully packaged!
Translated with AI
Response by Napoleonbestek.nl
Thank you very much for your wonderful review and the 5 stars! ✨ It's great to hear that you are satisfied with the fast delivery, the packaging, and of course, the cutlery itself. We wish you a lot of enjoyment with your purchase and hope to welcome you again in the future at NapoleonBestek.nl.
Translated with AI
Jolanda Dronkers
8/25/2025
Brit-Antje Wittwer
8/25/2025
T.R.C. Dezentje
8/22/2025
Looks beautiful and is great cutlery. But... it is very unsuitable for the dishwasher and not suitable for hand washing either. The connection between the handle and the knife (the same goes for the fork) has a beautiful decoration but is as leaky as a sieve. Water gets trapped in it. After hand washing, you really have to shake the cutlery vigorously to get rid of the moisture. Not hygienic, not convenient. So this cutlery is unsuitable. What a shame!
Translated with AI
Response by Napoleonbestek.nl
Thank you very much for your review and for taking the time to share your experience. We are sorry to read that you are not satisfied with the cutlery. We see that this was your first order with us, about 7 weeks ago, and that it was for 2 forks and 2 knives. Based on such a short usage period, it is quite remarkable that you have already concluded that the cutlery is unsuitable for both dishwasher and hand washing. Have you perhaps had the chance to review our care instructions? They clearly describe how to best maintain the cutlery so that you can enjoy it for many years. We receive a lot of positive feedback from customers who have been using the same cutlery for decades with great satisfaction, both in the dishwasher and for hand washing. We would have appreciated it if you had contacted us. Then we could have looked at the cutlery and your complaint together and perhaps found a suitable solution. We are, of course, still extending that offer.
Translated with AI

Napoleonbestek.nl

Average score

Calculation of the score

External sources

Average score

Calculation of the score

External sources

Last 12 months review count

Approved

ValuedShops reviews

How would you rate Napoleonbestek.nl?