5 stars for customer service, 2 stars for product quality. I purchased a set of stands for the KEF LSX II lite speakers. Customer service at Vebos is excellent, all my inquiries were answered quickly and efficiently. However, the product itself was a bit disappointing. On the front side of one of the tubes there was an obvious badly coated area. I asked for a replacement and was immediately sent and arrived two days later. The replacement tube that came also had a small area of rough powder coating but since it was on the back I just accepted it. When assembling the stands, the thread hole that is used to secure the speaker onto the metal plate was very close to the side of the tube, so it was very difficult to screw it in. To make matter worst, the bolt head was scratching against the tube. Unfortunately, the thread size of one of the bolt was slightly too big and will not screw on. I went to 4 different places to try to find a replacement bolt, apparently the thread of the bolt is not metric (to match that of the speaker) and this was difficult to find not to mention finding the right thread diameter and length. I came to an old family run iron monger who offered to custom cut a bolt they managed to find that could work (I had to take the whole stand to the shop). Thanks to the iron monger but at extra costs, my stand is now set up and it looks nice in the living room. However, Vebos should review and have a better quality control of their products. Maybe I was just unlucky!
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- Kim Li
- Dougie
Great service speaker stands arrived ahead of schedule and were easy to assemble and good appearance and quality.
How would you rate Vebos.co.uk?
- Neil Smith
Fast delivery and exactly what I was looking for. The stands are a perfect fit for the speakers and are a great addition to the room.
- Tim T
Great well made stands. If you're in the UK, there will be a customs fee though.
- Phillip Cooper
Excellent fast delivery to the UK!
- Mark Hazell
Excellent product for Sony SA-RS5 black My only minor criticism would be the instruction for power cable to the speaker could be improved.