Super communication and honest about the slightly longer wait time for the X40. When I requested the included game, the code was provided immediately. Now that I've played Half Life Alyx with the bHaptics X40, I can say that it is truly a game-changer for people who play a lot of VR. If it continues to perform this well and there is indeed more support for newer games, I might also consider purchasing the other bHaptics wearables. Thank you for the excellent assistance so far, Unbound VR (specifically Wilco and Diederik)!
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- CarlosTranslated with AI
- Mike
Fast processing and assistance when you have questions.
Translated with AI How would you rate Unbound XR?
- Nick Duijndam
My TrackStrap+ was defective after 1.5 months. I had submitted an RMA request to Unbound VR for this, and within a week everything was neatly arranged, and I already received a new product! Great service!
Translated with AI - Dr. Oliver Baumeister
Great service, friendly, fast, and straightforward contact, and very dedicated and prompt assistance with a complaint (not caused by unboundvr)... with this level of service, returning is easy!
Translated with AI - Ton
Good service and fast delivery. After a defect in the ordered product, I quickly received a refund to order a new product.
Translated with AI - Rene
The customer service is very good.
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