Carel Schrik
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It was well organized, just as promised!
The order went super smoothly and the delivery was quick. I only received the wrong product. I reported this immediately, and over the phone, I was told that a new product would be sent out and that I could return the old product in the meantime. However, the return slip indicated that they would only send the product after receiving the old one. I called to clarify that this was different from what we initially discussed, but they responded well, and in the end, we left it as is, but I did receive some compensation in the form of a roll of filament for the inconvenience 👍🏻. Good, accurate service that is customer-oriented.
Service = OK. Just OK.