Is Elektronica voor jou trustworthy? Reviews and trustmark

AvL

12/28/2023

I placed an order on December 21 with DHL today service, and I also paid an additional €7.95 for it. Today, the 28th, the package still hasn't arrived, and according to DHL, it will take at least another 1-2 days. This is very poor service. When you call, they only ask for more patience. My advice: DO NOT ORDER HERE. Delivery does not take place at the agreed time, and "Elektronica voor jou?" does nothing about it.

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john smit
12/28/2023
fast delivery
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AvL
12/28/2023
I placed an order on December 21 with DHL today service, and I also paid an additional €7.95 for it. Today, the 28th, the package still hasn't arrived, and according to DHL, it will take at least another 1-2 days. This is very poor service. When you call, they only ask for more patience. My advice: DO NOT ORDER HERE. Delivery does not take place at the agreed time, and "Elektronica voor jou?" does nothing about it.
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Response by Elektronica voor jou
Dear Anita, Thank you for your review. We always do our best to ensure everything runs as smoothly as possible, but due to Christmas, it was unfortunately very busy with the carriers, which caused delays in package deliveries. We have stated both at the top of our homepage and in our shipping policy that packages may be delayed during this period. Unfortunately, this was the case for you. Yesterday, I tried to indicate that it was still too early to resend the package, as there was a good chance that it would still be delivered. I saw that the package was indeed delivered yesterday, thankfully. In any case, I apologize for the delay, and I wish you much enjoyment with the products. Best regards, Pim Elektronica voor Jou
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Jeroen Vriesman
12/27/2023
Fast, friendly.
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Marcel Bekenkamp
12/25/2023
There's nothing to evaluate because I haven't received anything yet. I placed an order with evening delivery and also paid for it, but I didn't receive anything that evening. So I'm not very happy about it.
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Hans
12/25/2023
Sharp price and fast delivery.
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W.J. Pasman
12/24/2023
Fast delivery
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