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Product and delivery as described, no unpleasant surprises.
Good service, quick actions.
Delivery as promised. It was a bit unclear how the structure and choices worked for a composite product with options on different elements (Raspberry Pi with Home Assistant), but after that, it was straightforward.
A defective product was delivered. It takes a very long time for customer service to respond. Several clear photos of the defect have been sent, but the problem is still not understood. No solution has been obtained yet. A broken capacitor is not that difficult to notice.