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jurgen van duijvenbode

2/4/2020

I was looking for certain motors. In the end, I found them here, although they were almost 8 times more expensive (€0.29 or €2.95), but I thought I might as well have them at home. Now comes the best part. During the order, something went wrong with the shipping costs, meaning I had no shipping costs, so I couldn't do anything about it. Ten minutes later, I received a call asking if I would still like to pay for that; of course, no problem, the cost was €2.95. What? For an envelope? And yes, I received it in a super cheap envelope. I'm stopping writing now; I won't order anything here again. Best regards 😡😡😡🥳

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Guus Teley
2/9/2020
Marcel de Leeuw
2/7/2020
After an initial issue, everything was resolved neatly and very kindly.
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Jan Tops
2/6/2020
Good advice
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kijkers
2/5/2020
Great service, chatted without placing an order.
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jurgen van duijvenbode
2/4/2020
I was looking for certain motors. In the end, I found them here, although they were almost 8 times more expensive (€0.29 or €2.95), but I thought I might as well have them at home. Now comes the best part. During the order, something went wrong with the shipping costs, meaning I had no shipping costs, so I couldn't do anything about it. Ten minutes later, I received a call asking if I would still like to pay for that; of course, no problem, the cost was €2.95. What? For an envelope? And yes, I received it in a super cheap envelope. I'm stopping writing now; I won't order anything here again. Best regards 😡😡😡🥳
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Response by Elektronica voor jou
Dear Jurgen, I'm sorry to hear that you experienced this. PostNL has increased its rates for mailbox shipments this year. Therefore, we now offer an additional option for orders up to €10 with shipping costs of €2.95 instead of €3.95. We can no longer send it in the standard mailbox box as with the €3.95 shipment. If the cheaper option is used, we will send it in a bubble wrap envelope. We will ensure that better communication regarding this is provided in the future. I apologize for any inconvenience caused. In a private message below, we will propose an appropriate solution.
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Kevin Vermeulen
1/27/2020
Top service! Beautiful items :)
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