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Very good, just a shame that when you buy a DS in the store, you have to buy the charger separately. And when you sell it to Retro, they assume you include that. Maybe mention it in the future. Otherwise, everything was arranged quickly and neatly for a good price!
Fast and clear processing! Perfect.
Very satisfied with the fast service.
Very fast delivery. An item was missing, but it was resolved very quickly. Great service!
Nice communication, good delivery!
I received damaged goods. (not damaged during transport) I sent an email about it, but I haven't received a response. I called and was told it was too busy, so I automatically got the voicemail. I left a voicemail but have not been called back. Customer service is an area where RetroNintendoKopen needs to improve significantly. In the end, I was offered a suitable solution, but it just took way too long. Being busy cannot be an excuse for neglecting customers with complaints. About 1.5 weeks later, it was finally resolved. I received new items. While writing this, I have placed a new order.