I received damaged goods. (not damaged during transport) I sent an email about it, but I haven't received a response. I called and was told it was too busy, so I automatically got the voicemail. I left a voicemail but have not been called back. Customer service is an area where RetroNintendoKopen needs to improve significantly. In the end, I was offered a suitable solution, but it just took way too long. Being busy cannot be an excuse for neglecting customers with complaints. About 1.5 weeks later, it was finally resolved. I received new items. While writing this, I have placed a new order.
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- Marijn StrootmanTranslated with AI
- Madani Abdel
Games in super condition, thank you. You can order with complete confidence.
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- Robert Uludag
I bought a Nintendo triwing screwdriver. Fast delivery, I am satisfied.
Translated with AI - Anne-Jolie Dijken
The games I ordered were perfect, but the DS I ordered was not working properly. The arrow keys did not respond at all. What a shame!
Translated with AI - Katharina Lang
Super, I can only recommend it further. Delivery was faster than expected, top-notch!
Translated with AI - Michel Verhagen
I am very satisfied; I would order here again in a heartbeat, really great!
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