RetroNintendoKopen.nl

Good product, good price, fast delivery.

Clear and transparent because you get what you pay for. You can sell everything at once without someone coming to your door for each individual item. Received a good price.

I haven't received anything. Please send it as soon as possible. This is embarrassing.

Fast shipping, great value for money.

I did not indicate that I agreed! I even called customer service to state that I do not agree. Yet you completed the sale without my consent! Fortunately, I had taken photos to prove that I had indeed sent 6 controllers. Then it was said that the condition was deplorable and therefore they were disregarded. The photos do not show that the condition was deplorable. In the explanation for why the price was lowered, it literally stated, "5 controllers were sent, not 6." Only after confronting you with the photos was this changed to: "Disregarded due to deplorable condition." The same applies to the explanation for why the delivery bonus was not granted. Initially, it was said that everything was carelessly piled together and that the controllers being returned were not separated from the controllers I was selling with the receipts. In the photos I took before shipping, it was clearly visible that the cables were neatly rolled up, everything was well packed, and how the sales receipts were placed in the box. It was also clear that this was done neatly and was distinguishable from the controllers being returned. Then the statement: "Not granted due to everything being carelessly piled together" was changed to: "Sales receipt not filled out honestly." It is strange that when I provide evidence that I did everything carefully, other reasons are "sought" to justify paying less and to rationalize that one controller was deliberately reported as less than what was actually received. The receipts were filled out honestly because I indicated that the condition of the joystick might be less and that the condition of the rest was good. Moreover, the condition was good, and I marked it as such. If I had indicated that they were like new, it would have been unfair. I even asked over the phone when the condition is considered good and when it is considered like new. I was told that if the controller has minimal signs of use, I can choose the condition as good! What I find most frustrating is that I also confirmed over the phone that I do not agree. I was assured that my complaint would be investigated. To complete the sale, I had to click on agree. I never did that. It is strange that you then decide on my behalf and complete the sale as if I had agreed, and you did not call me back first as was agreed. I am still waiting for an exchange of 2 controllers that I purchased and were not functioning properly. This also costs me time and effort to pack and send them back. I am very dissatisfied.

Good and clear website, communication, and payment.