It's a real shame that I had to wait longer than the scheduled appointment for my order because it was out of stock, and unfortunately, there were issues with the delivery via the post. However, Better Sleep couldn't do anything about this, and I commend them for following up so that I received my package just one day later. They put in effort for you and maintain contact, which is great. Unfortunately, there was a mix-up with a duplicate order that I had to put a lot of effort into returning, which I find very disappointing. It's unacceptable to receive a double order...
Approved
Member of ValuedShops since 2017
Regular monitoring
Clear conditions
Complaint management
Real entrepreneur
ValuedShops reviews
Impartially managed by ValuedShops. Read our policy and terms.
- Grace van der AaTranslated with AI
- Simon Kruijswijk
Good service
Translated with AI How would you rate Slaapcoach?
- D Pul
Fast delivery, but no notification when the package arrives.
Translated with AI - Rianne Peeters
The product is as described, with fast delivery.
Translated with AI - H Sonnemans
Quickly informed that the product was out of stock and therefore delivered a bit later.
Translated with AI - Astrid
Very satisfied, very neat customer service!
Translated with AI