I made a mistake in my order, and the webshop resolved it without asking any further questions by delivering a reorder for free, along with incense sticks because they couldn't adjust the delivery right away.
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- sj
DPD lost my order, but Next Level immediately sent a new package the next day, 5/5.
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- Anthony A
Beautiful prices, fast shipping. Nice assortment.
Translated with AI - Gunter
I ordered mint rapé. But it is completely different from previous times. 0% mint. I emailed the wholesaler and it was indeed a mistake. I contacted the webshop, and they said they would send the correct one, which they did not. This is the second time. Their response: there can be differences (artisan). Well, that’s where it ends. Anyway, they have lost a loyal customer.
Translated with AI - Federico Corsini
Hallo! I didn’t receive the products yet 🤌🤌🤌
- Johan Smets
The included tamshi sticks are too small. They said they would send an extra tamshi, but the first one is now completely used up after 12 uses. I hope the follow-up delivery arrives on time and that I won't have to interrupt my 28-day kambo dieta.
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