The displayed average score is not only based on our own evaluations but in many cases also on reviews from external sources if they have been added to the profile. This way, for example, we can include Google's score in the calculation.
Calculation of the score
The rating is based on a 'Likert scale', in this case, consisting of 1 to 5 stars that translate as a number to 2 to 10. According to this formula, a score of 3 stars equals a 6. This formula results in a score of 1 star giving the online retailer a 2 and not a 1 or 0. The displayed score is an average of all ratings, with and without review text.
External sources
In addition to the score calculated with our own reviews, reviews from external platforms can also be included in the average score at ValuedShops. These reviews count equally in the average score. Thus, 100 reviews at ValuedShops (with an average of 9) and 100 reviews collected elsewhere (with an average of 8) lead to an average score of 8.5.
Average score
The displayed average score is not only based on our own evaluations but in many cases also on reviews from external sources if they have been added to the profile. This way, for example, we can include Google's score in the calculation.
Calculation of the score
The rating is based on a 'Likert scale', in this case, consisting of 1 to 5 stars that translate as a number to 2 to 10. According to this formula, a score of 3 stars equals a 6. This formula results in a score of 1 star giving the online retailer a 2 and not a 1 or 0. The displayed score is an average of all ratings, with and without review text.
External sources
In addition to the score calculated with our own reviews, reviews from external platforms can also be included in the average score at ValuedShops. These reviews count equally in the average score. Thus, 100 reviews at ValuedShops (with an average of 9) and 100 reviews collected elsewhere (with an average of 8) lead to an average score of 8.5.
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Elise Cognee
This review was collected through ValuedShops and is traceable to a purchase at Celtic WebMerchant, indicating a genuine experience. How we verify reviews
The shop refuses to refund me for new, packaged items returned for an exchange because they are too large, even though I have reordered a smaller size and paid again while waiting for them to process the return for quicker service, as they advise on their site. Very disappointed with the customer service, which seems indifferent to my situation.
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Gundehar
This review was collected through ValuedShops and is traceable to a purchase at Celtic WebMerchant, indicating a genuine experience. How we verify reviews
Beautiful items... super beautiful swords and top-quality materials all around... very satisfied.
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How would you rate Celtic WebMerchant?
fabio viviani
This review was collected through ValuedShops and is traceable to a purchase at Celtic WebMerchant, indicating a genuine experience. How we verify reviews
Consegna veloce il mio ordine è arrivato in tempo
Brochvael
This review was collected through ValuedShops and is traceable to a purchase at Celtic WebMerchant, indicating a genuine experience. How we verify reviews
Products conform to the description, fast delivery.
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Zoltán Tóth
This review was collected through ValuedShops and is traceable to a purchase at Celtic WebMerchant, indicating a genuine experience. How we verify reviews
It was fine.
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Marco
This review was collected through ValuedShops and is traceable to a purchase at Celtic WebMerchant, indicating a genuine experience. How we verify reviews
Regular monitoring