Is Celtic WebMerchant trustworthy? Reviews and trustmark

Theo Hoekstra
6/27/2017
Great fast delivery and prompt and adequate response to questions regarding the delivery. Additionally, we received very beautiful swords.
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Response by Celtic WebMerchant
Glad to hear that, thank you for the feedback!
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Rob Jochoms
6/27/2017
was not delivered on Friday as stated
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Erik Maassen
6/27/2017
Delivery took two working weeks. I found that too long. The quality of the products was good.
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Response by Celtic WebMerchant
Thank you for your review. We aim to offer as wide a range of products as possible. This means that we not only provide products with a short delivery time but also items that take a bit longer to reach your doorstep because they are produced on a smaller scale. This way, customers can choose which product best fits their budget, representation, and deadline. Customers are informed about the delivery time in several ways, including a delivery time on the product detail page and a delivery day indication during checkout. This allows customers to choose at a glance between faster delivery or, in some cases, cheaper items with a longer delivery time. I believe this consideration also applied to you, as an alternative was available for immediate delivery but was just a bit more expensive. In our opinion, you made a great choice, albeit with a slightly longer delivery time. We hope that the product you chose was what you were looking for and wish you much enjoyment with your new purchase.
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Anton Vandaele
6/27/2017
The order went very smoothly, and I received the products quickly and in excellent condition, no complaints.
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Response by Celtic WebMerchant
Great, that's nice to hear.
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David Barreca
6/27/2017
Fast and efficient Reactive and effective post-sale management Effective handling Clear communication with the customer Delivery time respected Goods received identical to those ordered
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Response by Celtic WebMerchant
Thank you for your kind comment, we are happy that you are so pleased!
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Jeanette de Groot
6/27/2017
One of my favorite web shops. In terms of historical articles, it has the largest assortment I have been able to find. So altogether, I don't have to order separately from different sites or travel to a shop where they only have a few items that everyone else has. Sometimes I buy something that arrives the next day, and sometimes a more special item that takes longer, but it is always worth the wait. Amazing!
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Response by Celtic WebMerchant
Thank you very much for the positive feedback. It's great to hear that you are pleased with our assortment; it is indeed our goal to offer as wide a range as possible. This way, there is something for everyone.
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