Celtic WebMerchant

Relatively fast shipping and good packaging.

I ordered a small sax, and it was supposed to be razor-sharp, but it wasn't. Perhaps it was due to the website, as you can't really select options; you have to write them in the order request. It would be better to simply include options for the customer to choose from to avoid any issues. Otherwise, everything is fine, and the quality is still good for the price.

Very pleased with the speed of delivery.

I placed a nice order that arrived very quickly. Quality product. I recommend!

Very good service and attention.

The promised next day delivery of an item marked as "in stock" took five days. According to the tracking page the kaftan was simultaneously already delivered AND "awaiting transport from the warehouse." When I emailed to ask what was going on, the customer service waited until the package was finally picked up by the courier (I received a confirmation) before replying briefly an hour later to tell me it was "already in the hands of the postal service." I would have been less irritated if I got no reply at all. The website still declares "if you order before 8pm, it arrives tomorrow." I'm in the Netherlands, the warehouse is in the Netherlands, the company is in the Netherlands. My order wasn't stuck in the post, it spent four days in the warehouse. I've had this experience before with CelticWebMerchant – next day delivery taking nearly a week. It wasn't a last moment order for an event, but it could have been.