Celtic WebMerchant

Product of good quality compared to price. Good service (accepted a cancelling of order before delivery).

Ne respecte pas les délais d´expédition affiché, pas de communications. Aucun geste commercial lorsque le hors délai est particulièrement long...

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Hello, Dear Sir or Madam, This experience went very poorly. I paid €9 for shipping fees, which I find exorbitant considering the service provided. GLS informed me, WITHOUT ASKING FOR MY OPINION, that they would deliver on February 23, but I had to go to work. I therefore requested to be delivered on February 24, as proposed in the GLS email. However, I received an email stating that the package was ultimately dropped off at the Mondial Relay network on the grounds that I was absent. I seriously doubt that the delivery person actually came to my home: there is indeed a specific issue: my intercom does not allow the gate of the residence to be opened, and the doorbell is directly connected to my mobile phone. I mean, if the delivery person had really come and had actually rung my name, I would have received a phone call. The package ended up at the ELLA shop (rue BELFORT in PARIS 11th) after being indicated to me as located at BALA (rue de CHARONNE in PARIS 11th). I went to pick up the package at ELLA this past Monday, but it turned out that the package contained a "BELLROY" wallet belonging to Mr. David WISE, who lives at 4 rue de Basfroi in PARIS 11th. Yesterday, I received a call from GLS asking me to return the wallet to a delivery person this Friday. Do you think I will recover the item I purchased from you? In any case, since you imposed delivery via GLS, I would like a gesture of goodwill from you. And in any case, I can only encourage you to stop working with GLS. Yours sincerely,

As for the offered (and delivered) items, there is nothing but good news; however, the delivery was somewhat annoying (GLS claims they could not deliver, while we were right next to the mailbox and the "post" could indeed have been delivered, even if no one was home).

Everything went well and the quality is beautiful. I just had to wait a bit longer due to stock availability.