Is Celtic WebMerchant trustworthy? Reviews and trustmark

Mario

11/1/2021

Unfortunately, the promise of "ordered before 8 PM, shipped the same day" was not fulfilled. This has since been changed to "many items shipped before 8 PM."

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Arjen Pieter ter Veen
11/1/2021
Because I have been with them since the beginning and they keep offering better products.
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Stefano Maderna
11/1/2021
Fast and good quality products.
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How would you rate Celtic WebMerchant?
Clément Mercier
11/1/2021
Great service and fast delivery
Mario
11/1/2021
Unfortunately, the promise of "ordered before 8 PM, shipped the same day" was not fulfilled. This has since been changed to "many items shipped before 8 PM."
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Response by Celtic WebMerchant
Thank you for your feedback. Unfortunately, I cannot see if the items from your order were in stock in our main warehouse at the time of your order, but if they are not directly in stock, this is also shown on our website. Therefore, we have always stated, "Many items ordered before 20:00 will be shipped the same day." By the way, in the months of October and November, we are increasing our directly available stock by approximately 50% :) Thank you for the feedback. Unfortunately, I cannot see if the items from your order were in stock in our main warehouse at the time of your order, but if they are not directly in stock, this is also displayed on our website. That is why we have always said, "many items will be shipped if ordered before 20:00." By the way, in the months of October and November, we are increasing our directly available items by about 50% :)
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Bram Meeuwissen
10/31/2021
Great service, very nice people.
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York-Ting Chen
10/31/2021
Good delivery and good quality.
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