Is The Mimosa Company trustworthy? Reviews and trustmark

Lars Muller
8/20/2018
Snel ontvangen, goed verpakt en goede kwaliteit.
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Response by The Mimosa Company
Dank je wel voor je feedback, Lars! :) groetjes
Herman
8/18/2018
First i ordered 250 grams of MHRB but i was stuck in amsterdam for some time so they sent me another double package that came straight to me and then the one that was stuck came to me 10/10 service and the product was great as well
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Response by The Mimosa Company
Hi Herman, Thank you for your feedback. We are sorry to hear about this delay in the delivery of your order. The fact is that PostNL has had some difficulties lately to deal with a higher parcel volume than usual, this is probably the cause of delay for your package. As you can understand, this situation is out of our control (and we did dispatch your order on the very same day) but we take full responsibility for the delivery of your order. Please allow us to talk to the parcel delivery company to find out where your package is. In case they cannot solve this in the short-term, we will then send you another package free of charge. Once again, we offer you our apologies for the delay. You will hear from us soon! Regards
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Jeroen Schellekens
8/15/2018
My package was supposed to arrive on a saturday, but it still hadnt arrived on tuesday morning. I contacted The Mimosa Company and explained the situation. They send me an extra package for free and contacted the mailservice to discover what went wrong. A day later my original package did arrive and the day after the extra package arrived. Good customer support and good communication! I will definitely order from The Mimosa Company again in the future!
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Response by The Mimosa Company
Thank you for your feedback, Jeroen! We are glad that you are satisfied with the way we handled the incident with your order. We hope to hear from you again in the future!
Ronny Härtig
8/12/2018
Fast delivery and correct quantity. I can't say for sure yet whether the color strength is good... The sender's name could be more anonymous! It just says "mimosa company"! This could potentially raise uncomfortable questions.
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Response by The Mimosa Company
Thank you very much for your review! :-)
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Marius Langerak
8/12/2018
Recieved the product the next day! This great seller, sent me the lovelyest purple powdered bark. I'm pleased, thank you ☺️
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Response by The Mimosa Company
Thank you for your order and nice review. We are glad to know you are happy with our product. Regards
Fergal Orourke
7/1/2018
Product was swiftly delivered and was as advertised.
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Response by The Mimosa Company
Thank you very much for your positive feedback! :)

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