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I ordered a 10-meter simnet cable but received a 5-meter simnet cable. I contacted them and after 2 days received an email stating that I could return the cable and the amount would be refunded. I sent the cable back on April 6 with tracking. It was properly handled on April 23.
Order placed on April 8 and paid. I did receive an automated confirmation email, but then nothing. I sent an email on April 11, but received no response. I called on April 13, but only reached the answering machine. I would like to receive a response regarding whether the order is available.