Been a loyal customer for years. Aided in issues with trustpilot and signing petitions for them and even promoting on my social media. After one issue I contacted them and basically got spat in the face for my loyalty by a typical Karen. I paid double price for a "premium" strain which I previously had and really liked. I even left and outstanding review for it. This time though I had a bad batch which basically done nothing for me. I spent £70 and it was a total dud. Finished it in 24 hours trying to get high. When I contact them about it they accuse me of trying to rip them off when I was the one that got ripped off. Worst customer service ever. Don't waste your time.
Approved
Member of ValuedShops since 2018
Regular monitoring
Clear conditions
Complaint management
Real entrepreneur
ValuedShops reviews
Impartially managed by ValuedShops. Read our policy and terms.
- Lewis S
- Richard Hanley
Great service any questions I had were answered fast.
How would you rate Kraatje?
- Matt Chapman
Easy to use website, everything I’ve ordered has been dispatched the same day, or first thing the next day if ordered late in the afternoon. Everything is incredibly well packaged, so I’ve never had any damaged deliveries. Every product I’ve ordered has been great and now I use Kraatje exclusively.
- Mária Králová
rýchle doručenie, pôsobí ako najlepšie analgetikum, aké som mala, kedže po operácii chrbtice mám stále bolesti, kratom mi umožňuje kvalitný život, dakujem
- Patrick McFarlane
Best shop in Europe for kratom
- SIMON Whitla
Fantastic communications, fantastic product.top drawer company