I ordered 100g of premium Edition and paid for Fedex shipment for a total of $70. I just opened up my parcel and there is barely 40 grammes inside the packet. On top of that there is no label on the packet just a plain brown packaging and the powdered kratom inside, which could be any strain really. I am very disappointed because I had ordered last month and the service was fast and the product was as described. I am waiting for a full refund and an explanation from Kraatje. I will update this review after having had a reply from their customer service, hoping to resolve this swiftly. Update : I can confirm that Kraatje sent me a full refund following my claim - although it’s taken almost a month - but thank you for solving the issue in a professional way!
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- Dee
- Nigel Addison
Straightforward ordering and efficient timely delivery. Will definitely use again.
How would you rate Kraatje?
- Magnus Huckvale
good product, good price, prompt delivery. Will order again and recommend to my friends.
- Brian
Excellent product and very efficient service. A pleasure to deal with.
- col
Perfect. Quick delivery, goods as described.
- Elmars Liepins
I like green maley giv me lot of energy at work. :)