Is Mijn bedels trustworthy? Reviews and trustmark

Jeaninne van poppel
10/24/2018
Beautiful charms and good service. I can't pay with the computer, but I am allowed to pay with a money order, which takes longer.
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Only Roel Brinkman
10/22/2018
Plastic ring insite came out instantly. Bad quality.
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Response by Mijn bedels
Beste heer Brinkman, Wij zagen zojuist uw negatieve beoordeling m.b.t. uw bestelling. Wij waarderen uw feedback enorm en uiteraard willen wij dat onze klanten tevreden zijn. Wat ik uit uw beoordeling bemerkte is dat het plastic ringetje niet goed vast heeft gezeten waardoor hij verloren is geraakt. Uiteraard mag dit niet gebeuren. Kunt u ons een foto zenden? Dan kunnen wij dit reclameren bij onze leverancier. Indien u wenst kunnen wij u een nieuw exemplaar zenden. Wij krijgen ze volgende week weer binnen. Excuus voor het ongemak! Kind regards, Een hartelijke groet, Catharina Boer
n kaethoven
10/1/2018
The order had to come from Spain and took about 2 weeks. This was not even clearly stated on the website.
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Response by Mijn bedels
Dear Ms. Kaethoven, We greatly value your feedback and appreciate it very much. It is unfortunate that you were not satisfied with the delivery of your order. You can see on our website that we ship from our warehouse in Spain. Please refer to the following URL: https://www.mijnbedels.com/nl/content/4-over-ons. The delivery time is also indicated during the ordering process when selecting the shipping method, and our address is visible in the footer of our homepage. The delivery time is always 4-6 working days via standard shipping. We checked your order, which was in transit to the Netherlands on Wednesday, September 12, and it was delivered to you on Thursday, September 20. This accounts for 6 working days. Often, delivery is faster, but this depends on Post NL, which handles the delivery in the Netherlands. We hope that, considering the fact that we clearly indicate that our warehouse is located in Spain, you will consider changing your negative review to a positive one! Warm regards and wishing you a wonderful day! Catharina Boer
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Joke Rutgers
9/27/2018
The site was in Dutch, but the charm came all the way from Spain. I ordered and paid for it on Sunday, and it only arrived on Saturday. Just in time. I needed the gift on Saturday evening.
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Response by Mijn bedels
Dear Mrs. Rutgers, That's absolutely correct! We are based in Spain and we ship worldwide. Our website is available in no less than 6 languages! Thank you very much for your feedback, and we're glad that your gift arrived on time! Best regards, Catharina
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Hg Hendrikse
9/25/2018
Excellent handling of the order.
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elisabeth van de Voort
9/20/2018
Great service, looks beautiful, very happy with it!
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