Little Wonderland - Korean Cosmetics

Super prices and excellent products.

A nice service, quite quick from payment to shipment to receiving my order. However, I should have received a goodie bag with my order, which I didn't get. I contacted their support service, and they immediately sent me one, apologizing for their mistake. When it finally arrived, the full-size product I was really excited about, which I saw in their IG stories should have been included in the goodie bag, was not present. This felt a bit disappointing, especially after the mishaps. I still received a good amount of products, but unfortunately, not the full-size wash-off mask I hoped would arrive as seen in their unboxing story on IG (and that I was hoping to gift to a friend since I had already purchased one for myself in my order). I got the mini size, which was also featured in that IG story. I guess the items can change depending on how many are left, but I was a bit disappointed by it (the mask was replaced with a Benton lotion, 120 ml). All of this happened during the Black Friday period, so I can understand they had a lot to manage and some hiccups may happen. The products are nice, and the support was immediate, but the first order didn't even include freebies, so everything felt a bit rushed, which was probably due to the number of orders they had to manage.

It's really a shame to place an order over 150 euros and then not receive a goodie bag anymore. Or not even anything as a consolation because they were out of stock. It's still 150 euros, especially in these times... I've been a loyal customer since 2019... A notification on Instagram and/or Facebook or an email about it would have been considerate. As a regular customer, I always order above that amount. It's really disappointing to receive nothing.

Everything went very smoothly, safely, and quickly.

Super service, every time

Fast shipping, great products, would love to order again!