Approved

Member of ValuedShops since 2018

  • Regular monitoring
  • Clear conditions
  • Complaint management
  • Real entrepreneur

Assurances of ValuedShops

Regular monitoring

Member since
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Approved

This annual certification is conducted to ensure that the online shop is and remains up to date regarding general legal ecommerce requirements.

Requirements
Security scan

This regular scan is conducted to ensure that the online shop is and remains up to date with current security requirements.

  • WebwinkelKeur
  • Google Safe Browsing
  • TrendMicro

Clear ordering process & conditions

Transparent ordering process and conditions for a reliable shopping experience.

  • delivery of products and services
  • return
  • guarantee
  • prices
  • payment methods

Complaint management

Unable to resolve an issue or complaint directly with the shop customer service?

  • WebwinkelKeur
  • DigiDispuut
Submit a dispute

How would you rate Vuur & Rook?

ValuedShops reviews

ValuedShops
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Vuur & Rook has 8377 5 star ratings 8377
Vuur & Rook has 1082 4 star ratings 1082
Vuur & Rook has 118 3 star ratings 118
Vuur & Rook has 46 2 star ratings 46
Vuur & Rook has 55 1 star ratings 55

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  1. Matthanja Rigters

    Super pan received!

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  3. Marianne Vermulst

    Super good communication.

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  4. How would you rate Vuur & Rook?

  5. Anouk Verhoef

    Good (online) shop, customer-friendly, thoughtful, quick pickup options.

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  7. Marcel Kersten

    Fast delivery

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  9. Rob Drost

    Good service

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  11. San

    I bought the surprise box, but I only received it two (!) weeks later after several messages back and forth. The surprise boxes were not in stock at Vuur & Rook, so I put together a box myself for an unhappy customer, and although it wasn't necessary, I added some extras to the box to ultimately make the customer satisfied. It's a shame, a missed opportunity.

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