Approved

Member of ValuedShops since 2018

  • Regular monitoring
  • Clear conditions
  • Complaint management
  • Real entrepreneur

Assurances of ValuedShops

Regular monitoring

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Approved

This annual certification is conducted to ensure that the online shop is and remains up to date regarding general legal ecommerce requirements.

Requirements
Security scan

This regular scan is conducted to ensure that the online shop is and remains up to date with current security requirements.

  • WebwinkelKeur
  • Google Safe Browsing

Clear ordering process & conditions

Transparent ordering process and conditions for a reliable shopping experience.

  • delivery of products and services
  • return
  • guarantee
  • prices
  • payment methods

Complaint management

Unable to resolve an issue or complaint directly with the shop customer service?

  • WebwinkelKeur
  • DigiDispuut
Submit a dispute

How would you rate Vuur & Rook?

ValuedShops reviews

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Vuur & Rook has 8359 5 star ratings 8359
Vuur & Rook has 1079 4 star ratings 1079
Vuur & Rook has 118 3 star ratings 118
Vuur & Rook has 46 2 star ratings 46
Vuur & Rook has 54 1 star ratings 54

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  1. Robert Peters

    Very satisfied, always friendly with good advice.

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  3. Ron Cieters

    Good and fast service.

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  4. How would you rate Vuur & Rook?

  5. Tim Van Den Broek

    Super satisfied, ordered quickly and easily via the app. Paid and received it the next day. Nicely packaged and received a little gift as well. Thank you!

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  7. M Kerklaan

    Very satisfied. A very nice approach towards the customer AND the postal delivery person! I placed a very small order, but there was still a little surprise included. GREAT! Until next time.

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  9. Koen van de Brug

    Well and quickly delivered. Also excellent customer service via chat, thank you Vuur & Rook!

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  11. Leon Blijenberg

    Fast, good communication, they do what they promise and give extra. Great.

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