Approved

Member of ValuedShops since 2018

  • Regular monitoring
  • Clear conditions
  • Complaint management
  • Real entrepreneur

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Regular monitoring

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Approved

This annual certification is conducted to ensure that the online shop is and remains up to date regarding general legal ecommerce requirements.

Requirements
Security scan

This regular scan is conducted to ensure that the online shop is and remains up to date with current security requirements.

  • WebwinkelKeur
  • Google Safe Browsing
  • TrendMicro

Clear ordering process & conditions

Transparent ordering process and conditions for a reliable shopping experience.

  • delivery of products and services
  • return
  • guarantee
  • prices
  • payment methods

Complaint management

Unable to resolve an issue or complaint directly with the shop customer service?

  • WebwinkelKeur
  • DigiDispuut
Submit a dispute

How would you rate Vuur & Rook?

ValuedShops reviews

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Vuur & Rook has 8350 5 star ratings 8350
Vuur & Rook has 1079 4 star ratings 1079
Vuur & Rook has 118 3 star ratings 118
Vuur & Rook has 46 2 star ratings 46
Vuur & Rook has 53 1 star ratings 53

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  1. Joyce Renkema

    I ordered a gift card, which was supposed to be sent via email within 36 hours. I actually needed it the same day, and after contacting them via WhatsApp, the card was created and sent to me immediately, so I received it within 5 minutes! Great service!

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  3. Marco Brugmans

    The product was chilled, but not frozen. Otherwise, everything was fine.

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  4. How would you rate Vuur & Rook?

  5. Martijn

    The website didn't work very well, but it eventually got sorted out, although it was still suboptimal.

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  7. Thomas Karstädt

    I have ordered quite a lot in the last few months. I have never had a complaint. Highly recommendable!

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  9. Jans Muskee

    Ordered on Friday evening and received it neatly at home on Tuesday afternoon. Super 👍🏻

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  11. D van Weel

    Quick and good processing.

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