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I ordered an item that turned out to be out of stock. I received a polite email about this. Now, I have been waiting for almost 2 weeks without any news about an expected delivery date. Even after contacting them via email, no additional information could be provided.
Just like in the store, you are well assisted when shopping online at Vuur & Rook if you have a question. The shipping always arrives in good condition as well. For me, Vuur & Rook is a great company that puts the customer first.
Delivery within a day, good price for a quality product, and a nice little extra gift to top it off.
snelle, prettige afhandeling en vlotte levering
Good products and fast delivery!
The item was marked as available for immediate delivery. However, upon inquiry, I found out that it had to be ordered first before it could be shipped... This could be improved.