Approved

Member of ValuedShops since 2018

  • Regular monitoring
  • Clear conditions
  • Complaint management
  • Real entrepreneur

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Regular monitoring

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Approved

This annual certification is conducted to ensure that the online shop is and remains up to date regarding general legal ecommerce requirements.

Requirements
Security scan

This regular scan is conducted to ensure that the online shop is and remains up to date with current security requirements.

  • ValuedShops
  • Google Safe Browsing
  • TrendMicro

Clear ordering process & conditions

Transparent ordering process and conditions for a reliable shopping experience.

  • delivery of products and services
  • return
  • guarantee
  • prices
  • payment methods

Complaint management

Unable to resolve an issue or complaint directly with the shop customer service?

  • WebwinkelKeur
  • DigiDispuut
Submit a dispute

How would you rate Vuur & Rook?

ValuedShops reviews

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Vuur & Rook has 15445 5 star ratings 15445
Vuur & Rook has 2945 4 star ratings 2945
Vuur & Rook has 193 3 star ratings 193
Vuur & Rook has 74 2 star ratings 74
Vuur & Rook has 102 1 star ratings 102
Vuur & Rook has 1 0 star ratings 1

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  1. Michiel Hendriks

    Delivery is good, the product is good. However, the site could be more structured. Searching via filters and categories does not work as well as it could.

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  3. David Prins

    I ordered on Friday morning and received a polite call informing me that one of the products I ordered was no longer available, and I chose an alternative. On Saturday, everything was neatly delivered to my home.

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  4. How would you rate Vuur & Rook?

  5. Rashid Abdulhak

  7. Mark Gilchrist

    Great help on chat, good communication about the order and next day delivery on a Saturday.

    Reply
  9. arno bouman

    neatly packaged and delivered on time

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  11. Marcel Bos