Approved

Member of ValuedShops since 2018

  • Regular monitoring
  • Clear conditions
  • Complaint management
  • Real entrepreneur

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Regular monitoring

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Approved

This annual certification is conducted to ensure that the online shop is and remains up to date regarding general legal ecommerce requirements.

Requirements
Security scan

This regular scan is conducted to ensure that the online shop is and remains up to date with current security requirements.

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  • TrendMicro

Clear ordering process & conditions

Transparent ordering process and conditions for a reliable shopping experience.

  • delivery of products and services
  • return
  • guarantee
  • prices
  • payment methods

Complaint management

Unable to resolve an issue or complaint directly with the shop customer service?

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How would you rate Vuur & Rook?

ValuedShops reviews

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Vuur & Rook has 15455 5 star ratings 15455
Vuur & Rook has 2947 4 star ratings 2947
Vuur & Rook has 193 3 star ratings 193
Vuur & Rook has 74 2 star ratings 74
Vuur & Rook has 102 1 star ratings 102
Vuur & Rook has 1 0 star ratings 1

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  1. michiel goldsmid

    Good clear service

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  3. Arne Hendriks

  4. How would you rate Vuur & Rook?

  5. Ron Klaassen

    I ordered for the first time and am very satisfied with the delivery. However, Post NL was once again slow with the delivery. This time, there was free shipping for orders over 25 euros, but normally I understand it's 150 euros, which is quite high.

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  7. Martin de Goeij

    Quickly ordered and quickly delivered.

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  9. Martijn Van Voorden

  11. Sander Nuninga

    Very large assortment with reasonable prices. One of the items I ordered turned out to be out of stock. Vuur & Rook themselves contacted me to ask how they could best resolve this for me. All in all, very good customer service and very friendly staff!

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