Approved

Member of ValuedShops since 2018

  • Regular monitoring
  • Clear conditions
  • Complaint management
  • Real entrepreneur

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Regular monitoring

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Approved

This annual certification is conducted to ensure that the online shop is and remains up to date regarding general legal ecommerce requirements.

Requirements
Security scan

This regular scan is conducted to ensure that the online shop is and remains up to date with current security requirements.

  • WebwinkelKeur
  • Google Safe Browsing
  • TrendMicro

Clear ordering process & conditions

Transparent ordering process and conditions for a reliable shopping experience.

  • delivery of products and services
  • return
  • guarantee
  • prices
  • payment methods

Complaint management

Unable to resolve an issue or complaint directly with the shop customer service?

  • WebwinkelKeur
  • DigiDispuut
Submit a dispute

How would you rate Vuur & Rook?

ValuedShops reviews

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Vuur & Rook has 8380 5 star ratings 8380
Vuur & Rook has 1082 4 star ratings 1082
Vuur & Rook has 118 3 star ratings 118
Vuur & Rook has 46 2 star ratings 46
Vuur & Rook has 55 1 star ratings 55

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  1. W.H. Plucker

    Beautiful offers, fast and correct delivery. I have no experience with customer service and after-sales so far, as I haven't needed to contact them.

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  3. Cédric Philips

    Fast and accurate follow-up, even for products on back order.

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  4. How would you rate Vuur & Rook?

  5. C. Stok

    Cheaper they become.

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  7. Petra van Ginneken

    Good assortment. I found the option to contact via WhatsApp to be pleasant.

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  9. Markus

    Everything is perfect. Good price, well packaged, delivered quickly.

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  11. Erwin Broens

    Good price and quality, well packaged, always nice little gifts included, and if something occasionally goes wrong, the customer service is excellent.

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