Souren Furniture | Sourenfurniture.de

A really great table and a fast and professional delivery.

The goods are good, but the transport to the customer is inadequate. When I made the purchase, transport to southern France was promised, but unfortunately, it could not be fulfilled, which is forgivable. However, what is unforgivable is the comment "If you feel like a king, then we are emperors." Comment on the comment from November 23, 2023 Hello Mr. Souren, when a promised service is not delivered, no one is pleased. The rudeness you described is more likely to be found in yourself. Unfortunately, you forgot to tell the whole story. During the first order of a table that was to be delivered to Antibes, the delivering driver refused to unload the goods (a teak table weighing about 70 kg) from his vehicle. He didn't even help me; he just stood there and felt he wasn't responsible. I only purchased the tables based on the telephone promises you made regarding delivery to France, which you unfortunately did not fulfill or only fulfilled inadequately. Perhaps in the future, you should consult the four available freight forwarders before making promises that you cannot keep. By the way, December 3rd is a Sunday, which is also not suitable as a delivery day without prior agreement. I did not phrase the statement that I am a king as you have quoted it here. I did say that the customer is king, but unfortunately not in your establishment, at least not this time. To position oneself above the customer in the face of shortcomings is presumptuous and out of place. How did you say? Yes, it's better not to do business together, and it's better not to do so with others either. I do not wish to engage in further disputes with you. One thing has become clear to me, however: you are certainly not open to criticism and error-free (neither am I, by the way). Whether your drivers have tattoos is of no concern to me. You may have dreamed of such a statement from me; I have never said anything like that. Let's leave it at that.

Simply amazing. Great advice, great price, keep it up. Top seller.

Super nice service, great furniture, fair price.

Fast delivery and very good service, perfect handling. I received a beautiful table, thank you.

Incredibly beautiful table and good delivery to Austria.