Is Veldshop trustworthy? Reviews and trustmark

Jos

2/27/2026

The item I purchased had already been with another customer before. Upon opening the packaging, some parts were already defective. It's fine to give an item a second chance, but at least check that everything looks neat, that no instruction manual is missing, and that it is visibly intact. Returning the item was well organized, and I received my money back without any issues.

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G.
2/28/2026
CJ Bouwknecht
2/28/2026
How would you rate Veldshop?
Hanzel
2/28/2026
Top cake
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Ruud de Laat
2/28/2026
Very good service, always willing to advise and help.
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Jos
2/27/2026
The item I purchased had already been with another customer before. Upon opening the packaging, some parts were already defective. It's fine to give an item a second chance, but at least check that everything looks neat, that no instruction manual is missing, and that it is visibly intact. Returning the item was well organized, and I received my money back without any issues.
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Response by Veldshop
Good afternoon Jos, We are sorry to hear that your experience with our webshop has not been entirely satisfactory. It is certainly unfortunate that the item arrived defective. We want to assure you that this was not a second-hand item; we have products listed separately as second-hand on the website. With this brand, it sometimes happens that we have to assemble sets ourselves, which may have resulted in the packaging being opened. As mentioned earlier, we suspect that the damage to the microphone occurred during transport. We processed your return as quickly as possible and sent you a return label free of charge, so you could easily send the item back. Nevertheless, we are disappointed that your rating is only 2 out of 5 stars. Wishing you a pleasant day!
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Yvonne
2/27/2026
Super service! Despite my clumsiness with a double order using different payment methods, the goods arrived turbo-fast and quicker than announced at my home address in Germany, and the second order was canceled without any issues. Thank you very much!
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