Is Europost Postzegel- en munthandel trustworthy? Reviews and trustmark

Gerard Krabbenbos

6/30/2020

Their computer ordering program has serious flaws. As a result, your credit card is charged too much. This is corrected, but in the meantime, I still receive an automated (incorrect) invoice. If the delivery is also incomplete, I've had enough! They are friendly and helpful when it comes to corrections, that's true!

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J.A.G.C. Keinemans
7/1/2020
Orders are delivered well and on time.
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Jan-Willem Beijk
6/30/2020
Excellent price/quality ratio.
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How would you rate Europost Postzegel- en munthandel?
Ben van Wijk
6/30/2020
The order looked great. Fast delivery. The delivery is a nice addition to my collection.
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Gerard Krabbenbos
6/30/2020
Their computer ordering program has serious flaws. As a result, your credit card is charged too much. This is corrected, but in the meantime, I still receive an automated (incorrect) invoice. If the delivery is also incomplete, I've had enough! They are friendly and helpful when it comes to corrections, that's true!
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Response by Europost Postzegel- en munthandel
Unfortunately, this response is disappointing. We are aware of this issue, and it is clearly stated during the checkout process. Unfortunately, it does happen occasionally (we are working on a new website where this will no longer occur), but we also expect that the customer carefully checks the order before making a payment. The amount has also been refunded immediately. And yes, we do make mistakes sometimes. If there is one stamp duplicated and one stamp missing in an order with so many stamps, it is not perfect but still human. I hope that the price, quality, and service of Europost are more important to you than the mistakes that have been made and are promptly resolved. We hope to see you again.
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J.H.N. Behrens
6/30/2020
Clear website. The price is good. And the delivery was excellent.
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Jan Mostert
6/29/2020
Great company, good service, and fast delivery.
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