Is Europost Postzegel- en munthandel trustworthy? Reviews and trustmark

Cees Hommel

9/18/2023

Before the new catalog 1024 became available on September 12, I received a message the week prior that this catalog was already on its way to my address. In my opinion, that seemed impossible. I only got to receive it on Friday, September 15. A strange turn of events.

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Cees Hommel
9/18/2023
Before the new catalog 1024 became available on September 12, I received a message the week prior that this catalog was already on its way to my address. In my opinion, that seemed impossible. I only got to receive it on Friday, September 15. A strange turn of events.
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Response by Europost Postzegel- en munthandel
You purchased a stamp catalog in pre-sale. We clearly stated in both the mailing and on our website that the catalog would be released on September 12. You indeed received an automatically generated message from our website on September 7; unfortunately, we cannot change this. It also included the tracking code, which showed that the package had not yet been handed over to PostNL. We chose to print all labels on Friday afternoon, September 7, so that we could label all boxes that weekend and the following Monday, allowing us to ship the catalogs as soon as they arrived. The catalog was delivered to us on Tuesday, September 12, and we did our utmost to ensure it was sent to you, our customers, as quickly as possible. We could have chosen to wait until the catalog arrived to print the labels. In that case, it would have certainly taken several more days before you would have received your catalog. As you can see (https://jouw.postnl.nl/track-and-trace/3SYZXG9769494-NL-6218HB?language=nl), your catalog was shipped immediately on September 12. The fact that it was only delivered by PostNL on September 15 is not something Europost has any control over. Europost continually strives to deliver your orders efficiently and quickly. It's unfortunate that you do not appreciate our efforts.
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Jaap Noordeloos
9/18/2023
The mail was sometimes a bit confusing but arrived well.
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Annelies van Ooi
9/18/2023
Fast delivery
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Antonie Verweij
9/18/2023
Good service, I have no opinion on the prices, they must be fine.
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Jan Warmink
9/18/2023
Well packaged, delivered on time!
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Annie Oskam
9/18/2023
Great! Good handling.
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