The displayed average score is not only based on our own evaluations but in many cases also on reviews from external sources if they have been added to the profile. This way, for example, we can include Google's score in the calculation.
Calculation of the score
The rating is based on a 'Likert scale', in this case, consisting of 1 to 5 stars that translate as a number to 2 to 10. According to this formula, a score of 3 stars equals a 6. This formula results in a score of 1 star giving the online retailer a 2 and not a 1 or 0. The displayed score is an average of all ratings, with and without review text.
External sources
In addition to the score calculated with our own reviews, reviews from external platforms can also be included in the average score at ValuedShops. These reviews count equally in the average score. Thus, 100 reviews at ValuedShops (with an average of 9) and 100 reviews collected elsewhere (with an average of 8) lead to an average score of 8.5.
Average score
The displayed average score is not only based on our own evaluations but in many cases also on reviews from external sources if they have been added to the profile. This way, for example, we can include Google's score in the calculation.
Calculation of the score
The rating is based on a 'Likert scale', in this case, consisting of 1 to 5 stars that translate as a number to 2 to 10. According to this formula, a score of 3 stars equals a 6. This formula results in a score of 1 star giving the online retailer a 2 and not a 1 or 0. The displayed score is an average of all ratings, with and without review text.
External sources
In addition to the score calculated with our own reviews, reviews from external platforms can also be included in the average score at ValuedShops. These reviews count equally in the average score. Thus, 100 reviews at ValuedShops (with an average of 9) and 100 reviews collected elsewhere (with an average of 8) lead to an average score of 8.5.
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Mark Spencer-Smith
This review was collected through ValuedShops and is traceable to a purchase at SomniShop UK, indicating a genuine experience. How we verify reviews
Please be aware this is an EU based shop, despite the .uk domain. If you order over the threshold then duties/VAT will be payable. This could be made clearer.
I was erroneously charged under even though my order was under the limit but Somnishop took care of that so points to them.
Actual goods were perfect, great price and rapidly delivered, well packed.
Helen Scott
This review was collected through ValuedShops and is traceable to a purchase at SomniShop UK, indicating a genuine experience. How we verify reviews
Very happy with my new mask
How would you rate SomniShop UK?
Balazs Dan
This review was collected through ValuedShops and is traceable to a purchase at SomniShop UK, indicating a genuine experience. How we verify reviews
The received product is not usable. Customer service does not respond to any inquiry.
Thomas Cremin
This review was collected through ValuedShops and is traceable to a purchase at SomniShop UK, indicating a genuine experience. How we verify reviews
Good product
James Hogarth
This review was collected through ValuedShops and is traceable to a purchase at SomniShop UK, indicating a genuine experience. How we verify reviews
Both.
Sharon Pratt
This review was collected through ValuedShops and is traceable to a purchase at SomniShop UK, indicating a genuine experience. How we verify reviews
Easy to use website and delivery to door as promised.
Regular monitoring