Is Maja Magazines trustworthy? Reviews and trustmark

Danny Eeman
6/11/2021
no service what a terrible company this is
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Response by Maja Magazines
Dear Mr. Eeman, I am sorry to read your response. Looking back at the email correspondence, you first ordered a subscription and then purchased a single issue at a significantly reduced price as a service. However, after buying the single issue, you canceled your subscription. Consequently, we could no longer provide the single issue at the very low price. Kind regards, Jasper van Loon www.tijdschriftenzo.nl
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Cora Holthuijsen
6/10/2021
Very attentive customer service.
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How would you rate Maja Magazines?
Wytske
5/16/2021
After payment, I received a very short email stating that the delivery time was 8 to 12 weeks. After those 12 weeks, I received nothing and heard nothing more. I then sent an email to ask when I would receive my magazine. I have since received a response, and I hope that the magazine will arrive in June. It's a pity that a review on Webwinkelkeur was needed for this.
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Response by Maja Magazines
Dear Wytske, Last Wednesday, in response to your email, we asked the supplier when you can expect the first issue. We will get back to you on this. Unfortunately, we forgot to respond to your email directly. Our apologies for this. Kind regards, Jasper van Loon
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Marina Malavida
5/8/2021
I received my 4 issues of the 12-month subscription to Maja Magazines very irregularly, and after many emails, I finally got refunded for the magazines I hadn’t received. I still believe they should consider finding a safer way to send their issues.
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Response by Maja Magazines
Dear Ms. Maladiva, The last email we received from you or the recipient was on January 18th. Could you please contact us via email and provide your banking details? After that, we can process the 8/12 refund for the issues that were not received. info@magazinesenanglais.fr Kind regards, Jasper van Loon
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Alain Lommelé
5/7/2021
I never received my order! The email exchanges lasted 4 months without ever knowing why I didn't get the magazine! In the end, they refunded me!
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Michael Meyer
4/15/2021
Be careful! You will never receive your order nor get your money back!
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Response by Maja Magazines
Dear Mr. Meyer, We received an email from you on the 10th of March, stating that you received your first magazine. This was within the delivery timeframe of the order. On the 13th of April, we received another email indicating that you had not received the next magazine and were requesting a full refund. At that time, the magazine was only 3 days late, and we were willing to send you a replacement copy. However, we received 3 more emails from you insisting on a full refund. In the meantime, we processed a full refund to your credit card for the entire amount of the order. Please note that it can take about 1 week for this to appear on your credit card statement. We hope you will consider retracting your review, as it is incorrect on both counts: You did receive the first magazine of your subscription on the 10th of March, and we issued a full refund on the 17th of April. Kind regards, Jasper van Loon
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