Is PLUGEAR trustworthy? Reviews and trustmark

Petra Bornschein

7/8/2020

Delivery not received yet!

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D Gerritsen
7/10/2020
super fast delivery
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Petra Bornschein
7/8/2020
Delivery not received yet!
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Response by PLUGEAR
Dear Petra, We have received the following update for your parcel; it was scanned in Germany today at 19:56, which means the delivery will be very soon, likely tomorrow. We dispatched and shipped your parcel without any delay on June 30th, and we have been following up and pushing for it every day. This kind of delay is not normal and is embarrassing, especially since you paid for express delivery, and we also pay 13 euros for the express service for each parcel. Unfortunately, the logistics system is very chaotic these days due to the COVID situation, which is really hurting businesses… To ease the long wait a bit, we have provided you with a cashback discount of 10 euros. We hope you understand that we are doing our best to deliver your order as quickly as possible, but due to the COVID situation, we are also the "victims." I will continue to track your parcel every day and do everything necessary for a delivery as soon as possible. Have a good evening and stay safe and healthy. Best regards, Johan Leeuwe Torque Alliance
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How would you rate PLUGEAR?
Mr Tim Cumberland
7/7/2020
VERY GOOD
Umesh Shenoy
7/6/2020
Good products, efficient delivery
stephane Durante
7/6/2020
Perfect value for money, quality products.
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FELIX VOLLE
7/5/2020
Competitive price. Fast delivery despite the circumstances. Issue encountered was promptly identified by the team.
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