PLUGEAR

| total 1,300 reviews |

21 reviews last 12 months

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Membership cancelled since 2026

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Adrian Alsop
12/6/2019
Good quality products at fair price
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Response by PLUGEAR
Dear Adrain, many thanks for taking time to write us a review, we hope we could serve you well again if needed. Have a nice weekend!
Wilco Moen
12/2/2019
Great service! A few products were temporarily out of stock, but with the help of the service desk, I was still able to place my order. When the delivery arrived, one of the ten ordered items was missing, but the next day I already had the missing part at home.
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Response by PLUGEAR
Dear Wilco, We feel a bit ashamed to have given you 5 stars, thank you for your generosity and tolerance! There are still many improvements we can make to prevent these kinds of mistakes in the future; in any case, we will maintain the best attitude. I believe that one day we will truly reach the 5-star standard. Have a nice evening!
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How would you rate PLUGEAR?
Derk Van der Erve
12/2/2019
Did not receive package!
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Response by PLUGEAR
Beste Derk, Ik hoop dat u uw pakje van buurman hebt ontvangen? Uw bestelling is geplaatst op 16 november en het pakket is geleverd op 19 november, dit is al veel korter dan wat we op onze website aangeven. We hebben DPD ook gevraagd om uit te leggen waarom er geen bericht voor u is achtergebleven, we houden u op de hoogte. Fijne avond nog!
Herr Jürgen Seipel
12/1/2019
Everything as ordered and delivered very quickly.
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Response by PLUGEAR
Jürgen, thank you very much for your positive feedback, it is valuable to us!
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rene koppelman
12/1/2019
I was surprises thuis was a Chinese webshop
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Response by PLUGEAR
Dear Rene, Thanks for taking time to write us a review! I am sorry to see you are not satisfied with our quality-price balance and get a impression that we are a Chinese webshop (maybe this from the latest “Zondag met Lubach” against Aliexpress? :-) "a Chinese webshop" is definitely how we set the standard for business, we take care of the import tax and provide quick delivery and good aftersales, in very short term we will start providing also the installation service for our products in a workshop. Though we do have suppliers in China (how can we avoid this?), our products are also selected from from North America, Taiwan and locally from the Netherland. To meet all the legal requirements for a Dutch webshop, we are also approved by Webwinkelkeur. We will do our best to improve the price-quality and our service, if you are not satisfied with the product, you can return it freely and get a full refund from us. I hope you are well informed.
I. van Kempen
11/30/2019
Clear and fast delivery.
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Response by PLUGEAR
Dear Ingrid, We appreciate your time and feedback, and we will do our best to continue improving our products and service.
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