Is Neofollics Hair Technology trustworthy? Reviews and trustmark

Sze Nga Leung
9/27/2023
Reply
Gordon
9/27/2023
Not impressed. It's been 8 days and I still haven't received the order and looking at the tracking information it hasn't even been shipped yet. I had to chase after 3 days as the carrier status was showing they were still waiting for the parcel. 5 days later and it's still not even on it's way. I won't be ordering again
Reply
Response by Neofollics Hair Technology
Dear Gordon, Thanks for your review. We value your feedback and take it very seriously. We see that you have not yet received your package; Of course, this is not the intention. The package has of course been sent and is in the destination country, so we hope it will be delivered as soon as possible. Obviously, we find it very annoying that it has not been a good purchasing experience. We regret what happened and we always try to meet delivery deadlines, but your information helps us improve. We remain at your disposal at customerservice@neofollics.com Kind regards Team Neofollics
How would you rate Neofollics Hair Technology?
Jack McGinley
9/26/2023
Reply
Response by Neofollics Hair Technology
Dear Jack, Thanks for your review. We value your feedback and take it very seriously. According to our tracking, you received the package today, could you confirm that this is the case? And if so, is there a problem with the products? We would be very upset if you have not received your package and we would like to work with you to find a solution. Please contact customerservice@neofollics.com if you require more information. Kind regards Neofollics Team
Chigbu Victor
9/26/2023
Reply
Antonello Celentano
9/25/2023
Reply
Dwain David
9/22/2023
Reply

Neofollics Hair Technology

Average score

Calculation of the score

External sources

Average score

Calculation of the score

External sources

Last 12 months review count

Approved

ValuedShops reviews

How would you rate Neofollics Hair Technology?