Neofollics Hair Technology

good product

Product just doesn't really seem to do what it's advertised to do. My grays remain as they always were.

the delivery took about a week, but it was just before Christmas, and arrived eventually.

I bought some products but within 2 hours realised that I’m allergic to one ingredient in one product. Unfortunately I was unable to cancel my order & was advised to refuse the parcel or return it. Evri kept trying to redeliver the parcel despite refusing it several times. It took a long time for it to go back & I had to chase the refund. I understand that parcels are dispatched very quickly due to good customer care, but most website allow people to cancel before items are dispatched. If the cancellation was a bit easier I’d have given 5*. Otherwise neofollics was responsive and polite.

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