Rocket Toys

| total 1,041 reviews |

115 reviews last 12 months

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Member of ValuedShops since 2019

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Real entrepreneur

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Anonyme
12/23/2023
Packaging was inadequate and one of the products looked used.
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Response by Rocket Toys
Thank you very much for your feedback, and we sincerely apologize for your disappointment with your order from us. It is unacceptable that the packaging was inadequate and that one of the products appeared to have been used. We deeply regret these inconveniences. We want to emphasize that we do not sell used items under any circumstances. The situation you described does not meet our quality standards, and we take this very seriously. We will promptly initiate an internal investigation to determine how this packaging and quality issue occurred. Please contact our customer service with further details about your order so that we can thoroughly investigate the problem and offer you an appropriate solution. We appreciate your honest feedback and the opportunity to improve. Once again, we apologize for the inconveniences you have experienced. Thank you for your patience and understanding.
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Lisa B.
12/19/2023
Fast delivery
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Response by Rocket Toys
We are very pleased with your praise! Thank you for taking the time to rate us. Your positive feedback motivates us to keep improving.
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How would you rate Rocket Toys?
Andrea
12/18/2023
Fast delivery. Everything is great 👍
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Response by Rocket Toys
It's great to know that you are satisfied with our service! Thank you for your positive feedback. We are proud to be a part of your beautiful moments with the products from rockettoys.com.
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Martina Richter
12/17/2023
Incredibly fast shipping and delivery, everything is perfect!
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Response by Rocket Toys
We are happy to hear that you are satisfied with our products. Thank you for your positive feedback! We wish you lots of fun with your new toys from rockettoys.com.
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Susanne
12/15/2023
Fast delivery, everything is perfect!
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Response by Rocket Toys
Thank you very much for your kind words! We are thrilled that you are satisfied with the quality of our products and our service. Here's to many more positive experiences with rockettoys.com!
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Gabriele
12/15/2023
Everything is perfect!
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Response by Rocket Toys
We are very pleased with your praise! Thank you for taking the time to rate us. Your positive feedback motivates us to keep improving.
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Approved

Member of ValuedShops since 2019

Regular monitoring
Clear conditions
Complaint management
Real entrepreneur

Contact info

Address: Rocket Toys
Hilhorststraat 43
3755SV EEMNES NL
Email
Phone: 0618341937
Website: rockettoys.com
CoC: 65533461
VAT: NL856150666B01

Rocket Toys

Kid's Concept Store with sustainable toys and lifestyle products for kids! On rockettoys.com you will find toys from Maileg, Holztiger, Kid's Concept, Janod, PlanToys, Vilac, Happy Horse, Jellycat, Crocodile Creek, Tikiri, Oli & Carol and much more. We also have beautiful children's room and nursery...

accessories from Wild & Soft, Ay-Kasa, Fabelab, Konges Sløjd etc.

#kids' toys

#baby toys

#soft toys

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WebwinkelKeur
1041 reviews

9.2

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