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I ordered 2 pairs of socks and only received one. I called, and it was resolved nicely. I even received a callback with an explanation of what went wrong. The next day, the second pair arrived. Mistakes are human, and the quality can be seen in how you handle them. So, thank you very much, and now I can enjoy my lovely warm socks! The tracking didn't work for me, so I was a bit in the dark. It would be nice to improve that.
Nicely packaged, with a personal message included. Absolutely great. Best, Jeannette
Nice warm socks! I (female) have shoe size 41/42, so I opted for the men's version just to be safe (women's socks are size 35-41). Beautifully packaged, really a gift.
Super service and I was helped really well! Even though I ordered the wrong color myself, I was still allowed to exchange them. A big 10!!