Is Soxs.co trustworthy? Reviews and trustmark

Patricia Vlaar

7/2/2026

In November 2025, I bought 3 pairs of socks. Within 6 months, there was already a hole in one sock, even though it wasn't worn much. I reported this to customer service with photos on May 18, 2026, via email. No response. On June 14, I emailed again, still no response. Poor customer service, poor quality socks.

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Anita Vos
7/3/2026
I have been a fan of Soxs for years. Every year I just order again. Why? Because they are just incredibly strong and nice and warm. I have even given them as gifts to my friends and my daughters.
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Patricia Vlaar
7/2/2026
In November 2025, I bought 3 pairs of socks. Within 6 months, there was already a hole in one sock, even though it wasn't worn much. I reported this to customer service with photos on May 18, 2026, via email. No response. On June 14, I emailed again, still no response. Poor customer service, poor quality socks.
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Response by Soxs.co
Dear Patricia, Thank you very much for your message. First of all, we apologize for the late response and the customer experience that is not what you are used to from us. Behind the scenes, we have been going through an incredibly difficult time recently due to the sudden passing of a beloved member of our team. This has had a huge impact on us, causing our operations and customer service processing to unfortunately not run as we would have liked. We hope for your understanding in this matter. Of course, we would very much like to resolve this properly with you, as a hole in your socks within six months is not the quality we strive for. Since we cannot find your emails from May 18 and June 14 in our system, we would like to check where things went wrong. Could you please let us know: To which email address you exactly sent the messages? Then we will check if there is something wrong with our inbox. As soon as we receive your response, we will immediately look at the photos with you and ensure a suitable solution for the socks. Once again, our apologies for the inconvenience and the delay.
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How would you rate Soxs.co?
harold
7/2/2026
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6/25/2026
Thomas Goudswaard
6/22/2026
TOP SHOP SOXS.CO👍
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Ineke Quist
6/22/2026

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