What a terrible first experience. I placed a reasonable order. According to the website, it was shipped to DHL, but according to DHL, it has been 'registered but not received' for a week. I have been trying to get in touch with the so-called customer service for almost a week now. The phone is not answered, and there has been no response to both email and live chat. This was my first and last order with Golf Square, and unfortunately, I assume I have lost my money. Update: After weeks (based on the review), they contacted me themselves. They resent the order, which was again not received. In the end, I got my money back and received a free box of balls as compensation. Aside from the time it took, it was ultimately handled well.
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Reviews
Rated 8.8 by 3544 customers
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- StefanTranslated with AI
- DJU
I have been trying to get in touch for a few days now, but I haven't received any response. The best;;ong has still not been shipped. I left a voicemail but received no reply. They indicate in the chat that you will get a response within a few minutes. I have now been waiting for a response for 3 days. If this continues, I will contact my credit card company to get my money back.
Translated with AI How would you rate Golf Square?
- Pascale Philips
Good and quick follow-up if you have a question. A reliable partner that we can recommend.
Translated with AI - Dimitri Dubois
The balls did not meet the expected quality. I am a bit disappointed with my purchase. However, I am very satisfied with the cap and the marker.
Translated with AI - golf beginner
Good service, fast delivery, and excellent service.
Translated with AI - Jo Wolfs
Exactly what was agreed upon.
Translated with AI