Mr Snoep

| total 1,540 reviews |

355 reviews last 12 months

Approved

Member of ValuedShops since 2020

Regular monitoring
Clear conditions
Complaint management
Real entrepreneur

ValuedShops reviews

Impartially managed by ValuedShops. Read our policy and terms.

Jasmijn Van der bruggen
4/26/2026
I received very different candy than what was shown in the photo, and it wasn't as mixed. I only tried it once, but I will give it another chance.
Translated with AI
Reply
Response by Mr Snoep
Dear, Thank you for your review. As stated in our description, the composition may vary per box (the type may vary depending on choice and availability). Kind regards, Team Mr Snoep
Translated with AI
Jacqueline
4/22/2026
I thought I would receive sour candy, but I got sweet ones instead. The taste was extremely chemical. Not good, then. However, my order was delivered very quickly.
Translated with AI
Reply
Response by Mr Snoep
Dear customer, This appears to be a review via VakantieVeilingen. In this promotion, we offer a 2 kg candy box at a very advantageous price. Both on VakantieVeilingen and on our own website, it is clearly stated that this candy mix consists of carefully selected batches. We also indicate that there are no Haribo or other A-brands included in this mix, but you will receive a tasty selection of candy. Additionally, it is clearly stated in our description (under "OUR description") that there is one type of candy per box. We also mention that the contents of the assortment may vary. For licorice and sour candies, we offer separate boxes. By bidding through VakantieVeilingen, you have consciously chosen a more affordable offer. Therefore, we do not think it is fair that our other products are negatively reviewed based on this. Interestingly, we rarely hear anything about our fast shipping and service when everything goes well, but as soon as a product is offered at a sharp price, negative comments are quickly posted. We stand by our description and our offer, as we communicate clearly and transparently about this in advance. Team Mr Snoep
Translated with AI
How would you rate Mr Snoep?
P
4/20/2026
When I ordered certain products, they were in stock. In the meantime, they suddenly ran out. I only found this out when I received the order, as there were 2 other products included. The packing slip indicated an alternative. This was not communicated further. After contacting customer service, they did not provide any other solution.
Translated with AI
Reply
Response by Mr Snoep
Dear, At the time of ordering, the products were indeed in stock. However, in the meantime, they have sold out. Unfortunately, this can happen with popular items. In hindsight, it is always easy to point out that these specific products were desired. Since the products in question are currently not being produced, we chose to send suitable alternatives instead. This is also noted on the packing slip. We understand that it is frustrating that this was not communicated separately in advance, and we will take this point into consideration for improvement. Interestingly, we rarely hear anything about our fast shipping and service when everything goes well, but as soon as something does not meet expectations, negative feedback is quickly posted. Kind regards, Team Mr Snoep
Translated with AI
Miriam Schilstra-Kievits
4/16/2026
Reply
Response by Mr Snoep
Bedankt voor de mooie review
Pascal Verachtert
4/13/2026
Reply
Response by Mr Snoep
Bedankt voor de mooie review
alie boersma
4/13/2026
Reply
Response by Mr Snoep
Bedankt voor de mooie review

Approved

Member of ValuedShops since 2020

Regular monitoring
Clear conditions
Complaint management
Real entrepreneur

Contact info

Address: Mr Snoep
Jelle Zijlstraweg 202204
1689ZX Hoorn NL
Email
Phone: +31629557531
Website: mrsnoep.nl
CoC: 73598089
VAT: null

All shops of Candy Company

Also registered with

Reviews from other sources

ValuedShops
1275 reviews

4.3

Google
149 reviews

4.4

Trustpilot
116 reviews

4.2

Transparency info