Regular monitoringDominique van den Broek-Kievit
The order arrived damaged, even though it was carefully packaged. As compensation, a voucher was offered with a discount on a future order. According to the law, the webshop is obligated to refund the purchase amount or send a replacement product. Mr. Snoep states that according to their terms, the consumer is responsible for damage during transport. However, the legal regulations always take precedence over the webshop's terms. It's a shame.
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