I ordered the LH80 Pro (1000€), but received the EVO LH40 (500€) instead. Customer service doesn't respond to calls or emails. The return process is cumbersome, and there's been no compensation for the inconvenience. Disappointing and not recommended. Awful experience.
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- Bulent
- Chris
Customer support is NON-EXISTENT. Their main contact email contact@hgspecialist.com is no longer in use. Forms on their web page doesnt work.
How would you rate Hairgivers.com?
- Bjorn Knudsen
The order is still not sent 😵💫
- Paul
I have placed an order last month and I have never received it. 100 euros disappeared, and then I am trying to contact them by email and calling them no one is answering, a nightmare.
- Rob
Great range of products and prices. Postage to England was super fast (within 5 days) and no hitches with customs due to the order being below the tax threshold. Have only started using products recently so can't comment on their effectiveness but I am very happy with the service and will use HGSpecialist again, Thanks.
- Oriphia
I recently ordered the Theradome EVO LH40 and paid using Klarna. This was my first purchase from this online store. Living in Finland, I received the delivery in just over a week. I contacted Customer Service twice via email and received a response within two working days. Overall, I'm happy with this online store.